A compilation of links I found particularly interesting or helpful during the past month. These are mostly related to UX design or research, but can include other things that inspired me or I found fun. Articles Facilitating AI WorkshopsThis guide breaks down how to run cross-functional workshops using AI as a workshop tool. Why Systematic […]
Blog
Exploring how design shapes systems, behaviors, and the world around us while helping UX professionals deepen their skills and grow their craft.
Are We Burned Out From Work or Working on Screens?
We’ve created tools to streamline tasks, reduce friction, and help people do their jobs more efficiently. But in solving for ease and access, we also moved more and more of the workday onto screens. What used to happen on paper, in person, or through brief conversations now unfolds entirely through pixels. And now with screens […]
What if it’s Misused?: Why Ethical Imagination Matters in AI Design
In the fall of 2023, a quiet private school in Lancaster County, Pennsylvania, became the center of national attention, not for academic excellence, but for a disturbing misuse of technology. Deepfake images had surfaced online depicting several female students in explicit, AI-generated nudes. None of the images were real. But the impact was. The photos, […]
Curated Clicks – May 2025
A compilation of links I found particularly interesting or helpful during the past month. These are mostly related to UX design or research but can include other things that inspired me or I found fun. Insightful Articles UXers Need to Think Like Product LeadersBy adopting the mindset of a product leader, UXers can build support […]
Is The Feeling of Closure… Designed?: What Graduation Teaches Us About Ritual
It’s a folding chair in a gym. A hot gown. Your name read from a spreadsheet into a microphone that slightly echoes. And yet, you feel it. That swell in your chest. That rush of nerves before walking across the stage. That moment when hundreds of tiny, silent rituals accumulate into something big. Meaningful. Final. […]
Why Chick-fil-A’s Drive-Thru Feels Faster (Even Though It’s Not)
It’s 12:03 p.m. The lunch rush is on. You’re sitting in your car, eyeing two drive-thru lines: McDonald’s has five cars. Chick-fil-A has twelve. You pick McDonald’s. Shorter line, faster food. Right? Not always. I pulled into Chick-fil-A’s line that day, fully expecting a wait. Instead, someone took my order before I even reached the […]
The Business of Digital Manipulation: How your Brain is Hacked to Create Addictive Digital Products
The Hidden Systems Behind the Apps We Can’t Stop Using Many people don’t realize just how calculated our digital habits have become. The apps we open dozens of times a day aren’t just popular by accident, they’re designed to be addictive. And the companies behind them aren’t just hoping we’ll stick around; they’re engineering entire […]
Design Thinking, Empathy, and the Case for a $100K Starting Salary
In my work, I focus on understanding people’s needs, empathizing with their challenges, and making sense of the systems they move through. That lens of empathy and curiosity made me want to dig into the conversation around starting salaries (especially the criticism aimed at Gen Z grads asking for $100K). What also pushed me to […]
Telling Better UX Stories: A Toolkit for Story-First Case Studies
Over the years, through countless portfolio revisions, mentor reviews, and feedback sessions, I noticed a pattern: the case studies that made the strongest impression weren’t just about showing deliverables; they told a story. A story about the problem, the people, the challenges, and the impact. After many iterations refining my own case studies, I developed […]
Curated Clicks – April 2025
A compilation of links I found particularly interesting or helpful during the past month. These are mostly related to UX design or research but can include other things that inspired me or I found fun. Insightful Articles Using AI to Streamline Persona and Journey Map Creation How AI can dramatically speed up early-stage UX research tasks […]